Symptoms:
- I am making purchases in the Asset Store, but I am a member of more than one Unity organization.
- I want to be able to switch my organization before making an Asset Store purchase.
- I want to purchase an asset using my company organization instead of my personal one.
- I want to be able to assign asset seats to my team that are not members of my default organization.
Cause:
All Unity users have a default Unity organization that is automatically created when signing up. Some users also have or belong to separate company or team organizations associated with their Unity ID.
If you want your colleagues to access the assets you buy, you need to buy them through your company or team's organization.
| Note: If you mistakenly purchased assets on the incorrect organization, please check our support article How do I transfer an Asset Store purchase from one account to another? |
Resolution:
To switch your organization before making an asset purchase, follow the steps below:
| Note: Only organization owners can purchase assets within an organization. If your role is either manager or user, you won't be able to complete the purchase under that organization. |
- Login to your Unity account on the Asset Store.
- Click on the dropdown arrow next to your account information in the top right-hand corner of the screen.
- Click on the dropdown arrow next to Switch Organization to reveal a list of available organizations you can switch to.
You can also double-check you are purchasing under the correct organization during checkout, as your chosen organization will be listed under the Organization header as shown below:
More Information:
Comments
4 comments
The note at the bottom might be old and not relevant to the current state of redeeming assets from Humble Bundle, because I just bought a Humble Bundle package, and was able to select a new organization (different from the default one) when associating the assets to my account.
Hello Nicholas,
Thank you so much for your comment and for bringing this to our attention.
The process to redeem Humble Bundle assets and choose an Organization has indeed changed a little since this article was originally published. I will flag this internally so that we can update the information, to help our users, without causing confusion.
Thank you again.
If there is anything else you need in the future, please feel free to email us at support@unity3d.com or alternatively, you can submit a ticket via this web form.
The dropdown to switch organization doesn't exist for me. The problem isn't that I don't have another organization. I have another organization and there are members in it. But when I try to buy an asset, it automatically buys it for my (personnal) organization. How can I switch to buy asset with my company organization.
Hello Maxime Lepage
Thank you for your comment. I am sorry to hear that you are having an issue switching organizations. I can certainly advise you on this.
You can switch between organizations on the Asset Store using the drop-down menu, so you can nominate a specific organization for the purchase to be associated with.
However, if your other organization is an Asset Store Publisher organization, you will not be able to switch to that to make purchases, which may be the problem you are having here.
The reason for this is that an Asset Store Publisher organization should not be used to purchase licenses, subscriptions or assets, as the intention of this organization is exclusively reserved for publishing purposes and Asset Store payout data.
I hope this information has been helpful for you and if there is anything else you need, please feel free to email us at support@unity3d.com or alternatively, you can submit a ticket via this web form.
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