If your purchase on the Unity Asset Store is successful, your invoice will be emailed and added to your account within 24-48 hours. You can use your assets immediately, but the invoice may take up to 48 hours to arrive. If not received, contact Unity Customer Experience. Unsuccessful purchases or Humble Bundle purchases do not generate invoices through Unity. ✨️
Cause:
If your purchase is successful, your invoice will be sent to your email and added to your account within 24-48 hours.
Resolution:
You can start using your assets as soon as the purchase completes, but the invoice takes 24 to 48 hours to arrive.
Once that period has passed, you can download the invoice yourself. See the Unity Knowledge Base article. How can I get an invoice for an Asset Store purchase?
If you still have not received your invoice after 48 hours, please contact Unity Customer Experience, and we will investigate.
|
Important:
|