Unity invoices display purchase history and tax details but exclude sensitive payment data like card details or payment processing dates. To verify payment dates or transaction specifics, contact your bank with purchase information or use the invoice to assist them. Unity does not store full card information for security reasons. ✨️
Cause:
Unity invoices are designed to show purchase history and tax information. They do not include sensitive payment data such as card details or the date your card provider processed the payment.
Resolution:
To confirm the actual payment date or card transaction details:
- Contact your card issuer or bank: Provide them with the purchase date and amount. They can issue a transaction record or sales slip with the exact payment date.
- Check your Unity invoice: While it doesn’t include card-specific details, it confirms the purchase date and tax information, which may assist your bank in locating the transaction.
Unity does not store or display full card information for security reasons. Your financial institution is the best source for specific transaction details.