Symptoms:
- I want to purchase more seats on my subscription.
- I need to purchase new licenses for people on my team.
Cause:
You may have had more members join your project or team and need to add more seats so that they can use the Editor.
Only the owner of the Unity organization the subscription was purchased on can add seats to a subscription.
Resolution:
The resolution differs depending on the screen you’re directed to upon purchase. If you clicked Complete onboarding on the final screen when purchasing or your subscription has been migrated to the Unity Cloud Dashboard, click here to jump to your resolution. |
To add seats to an existing online subscription housed at id.unity.com, follow the below steps:
Note: The following steps are for online subscriptions only. If you purchased your subscription offline through the Unity sales team, contact your client partner directly to purchase additional licenses. |
- Navigate to id.unity.com and sign into your account.
- Select Add Seats from the left side menu.
- Hover over the organization you want to add license seats to > click Add to continue.
- Using the blue '+' button, select how many seats you need to add to your subscription.
- Select the green Next button to continue to review your order.
- Review your commitment period and new price to the right of the screen, ensure all details are correct, and complete your purchase.
Important: It is not possible to alter invoice details once a purchase is complete. |
I clicked Complete onboarding at purchase/ my subscription has been migrated to the Unity Cloud Dashboard
Note: The following steps are for online subscriptions only. If you purchased your subscription offline through the Unity sales team, contact your client partner directly to buy additional licenses. |
- Navigate to cloud.unity3d.com and sign in using your Unity ID credentials.
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Select Administration from the left-side menu.
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Select Subscriptions from the left-side menu.
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Select Add seats to the right of your Unity subscription.
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Using the plus (+) button, increase your seats by the desired number. Read the Unity Terms of Service & Unity Privacy Policy > Click the box to confirm you have read the terms > click Confirm purchase to continue.
- Providing the purchase is successful, you see a confirmation message appear with information about the next payment date & amount due. Select Close to exit.
More Information:
Note: It is not possible to reduce the number of seats on a subscription that is still within its initial 12-month commitment period. |
For further information, see the article 'How do I reduce the number of seats on my subscription?'.