Invoices are generated automatically using your Unity account details at the time of purchase and cannot be changed once issued. To ensure future invoices are correct, update your billing information—including name, addresses, and tax number—before your next purchase or renewal by following Unity's Knowledge Base articles. ✨️
Causes:
Invoice details are taken automatically from your Unity account at the moment the invoice is generated, so an invoice reflects your account as it was at the time of purchase.
Resolution:
An invoice cannot be changed once it has been issued.
You can update your billing information so that future invoices are correct. Make these changes before your next purchase or renewal:
- To update your name and your bill-to and ship-to addresses, see the Unity Knowledge Base article, How do I add both the 'Bill To' and 'Ship To' details to my Unity Organization?
- To add or correct a tax number, see the Unity Knowledge Base article, How do I add my tax number?