- How do I activate the Hub?
- How do I activate Unity?
- I have not used Unity before and want to know how to activate my license.
- I want to activate a Personal, Plus*, Pro, Student, or Enterprise license.
- I have used Unity Personal but I would like to update to my new Unity Pro, Student, Educational, or Enterprise license.
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The resolution differs depending on your license type. Use the links below to jump to the resolution for your situation: |
Unity Personal (Free)
- Launch the Unity Hub.
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Select Sign In.
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Select Got it.
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Select Install Unity Editor (or select Skip installation to do this later).
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Review the Editor Software Terms and select Agree.
Note: If you are part of an organization with total finances of $200K+ per 12-month period or you are part of an organization that uses Unity Pro, Enterprise, or Industry, you do not qualify to use Unity Personal.
Unity Plus*, Pro, Student, Educator, and Enterprise
After you have assigned the license seat to yourself or another user in your organization, a serial number is assigned to the user ID. You need to have your serial number to hand in order to activate your license. See the article, ‘How do I find my license serial number?’ for details.
- Launch the Unity Hub.
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Select Sign In.
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After signing in, select Preferences (cog icon).
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Select Licenses > Add license.
- Select Activate with serial number.
- Enter your serial number and select Activate license.
Troubleshooting
If you are in a secure network environment or receive an error while activating, it may be a connectivity problem. See the manual page 'Define exceptions on your web proxy'. Or, provided you’re a Unity Pro, Enterprise, or Industry user, you can follow the guidance to manually activate your license in the article, 'How can I manually activate my license inside the Hub?'.
If you receive the error 'Activation failed: serial number has reached maximum license activations. Please return a previously activated license and try again.’ you need to return a previous activation following the guidance in the article, 'How do I return the activations on my Pro/ Plus/ Enterprise license?'.
If this does not work for you, send your log files and screenshots of any errors received to the Customer Experience team.| *Existing Plus subscriptions. Unity Plus is no longer available to purchase. |