Symptoms:
- I want to purchase more seats on my subscription.
- I need to purchase new licenses for people on my team.
Cause:
You may have had more members join your project or team and need to add more seats so that they can use the Editor.
Only the owner of the Unity organization the subscription was purchased on can add seats to a subscription.
Resolution:
The resolution differs depending on the screen you’re directed to upon purchase. If you clicked Complete onboarding on the final screen when purchasing or your subscription has been migrated to the Unity Dashboard, please click here to jump to your resolution. |
To add seats to an existing online subscription housed at id.unity.com, please follow the below steps:
Please note: The following steps are for online subscriptions only. If you purchased your subscription offline through the Unity sales team, please get in touch with your client partner directly to buy additional licenses. |
- Go to id.unity.com and sign into your account.
- Click Add seats on the top left side of the page.
- Hover over the organization you want to add license seats to > click Add to continue.
- Using the blue '+' button, select how many seats you need to add to your subscription.
- Click the green Next button to continue to review your order.
- Review your new commitment period and price to the right of the screen, ensure all details are correct, and complete your purchase.
Important: It is not possible to alter invoice details once a purchase is complete. |
I clicked Complete onboarding at purchase/ my subscription has been migrated to the Unity Dashboard
Please note: The following steps are for online subscriptions only. If you purchased your subscription offline through the Unity sales team, please get in touch with your client partner directly to buy additional licenses. |
- Navigate to dashboard.unity3d.com and sign in using your Unity ID credentials.
- Using the left-hand menu, click Projects.
- Using the left-hand menu, click Subscriptions.
- Click on the Unity subscription you want to manage.
- Click the blue Add seats button.
- Using the plus (+) button, increase your seats by the desired number. Read the Unity Terms of Service & Unity Privacy Policy > Click the box to confirm you have read the terms > click Confirm purchase to continue.
- Providing the purchase is successful, you see a confirmation message appear with information about the next payment date & amount due. Click Close to exit.
More Information:
Please note: It is not possible to reduce the number of seats on a subscription that is still within its initial 12-month commitment period.
For further information, please see the article 'How do I reduce the number of seats on my subscription?'.
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