Symptoms:
- I have a Unity Industry license but see the error, 'No valid Unity Editor license found. Please activate your license.'. How do I fix this?
- I have a Unity Industry license, but my old projects aren't opening.
Cause:
Because Unity Industry uses a more modern licensing system, Editor versions older than and including 2019.4 won't activate like newer versions.
Resolution:
To open projects created in 2019.4 and older when using Unity Industry, follow the steps below:
- Navigate to id.unity.com and sign in.
- Select My Seats from the left-side menu.
- Copy your serial key to your clipboard.
- Launch the Unity Hub.
- Select the account icon in the top left of the window and sign in using your Unity ID.
- After you are signed in, select Preferences (cog icon).
- Select Licenses > click the blue Add button (you will see your Industry license already activated here which is expected).
- Select Activate with serial number.
- Enter your serial key into the box provided > select Activate license.
You can now open projects created using Unity 2019.4 and older.
If you receive an error during the activation process, or still cannot open an older project, you may need to return your older activations first and try again.
If you continue to receive errors, contact Customer Experience with your log files.