You can upgrade your Unity Pro subscription to Unity Industry via the Unity Cloud dashboard at cloud.unity.com. The upgrade process depends on your purchase method: online purchases can upgrade directly, while offline purchases require contacting your sales representative. The steps include logging into the dashboard, selecting Upgrade Plan, choosing a Unity Industry plan, confirming the order, and refreshing the license page. All seats must be upgraded simultaneously. For issues, contact Unity Customer Experience with error details.
Steps to Upgrade via Unity Cloud Dashboard
Note: All seats must be upgraded simultaneously; partial upgrades are not supported.
Log in to your Unity Cloud Dashboard(cloud.unity.com).
Navigate to Subscription → Manage Subscription → Upgrade Plan.
Choose your preferred Unity Industry payment plan. Review the prorated credit if applicable.
Click Confirm and Review.
Check your order review and payment information, confirm the terms and conditions, then click Confirm Order.
Once the order is confirmed, you will see the Order Confirmed page. You may now close the tab.
To finalize, click License or refresh the screen. Your Unity Industry license will now appear on the subscription page.
If you encounter any errors during this process, please take a screenshot of the error message and contact the Customer Experience team for assistance.