Symptoms:
- How do I get technical help for a project I'm working on?
- I have a technical question. Where can I get help?
- I am interested in purchasing technical support.
- I have the Starter Success plan but would like to upgrade for more in-depth help.
Resolution:
Provided you already have a valid Unity Pro subscription, you can purchase an add-on subscription for one of our technical support packages.
Unity Enterprise and Unity Industry subscriptions include Starter Success but can be upgraded to a more comprehensive support package as needed.
Note: Technical support is not available for purchase without an existing Unity Pro subscription. |
You can compare and see the features of each plan in our Success Plan page.
Note: Unity's technical support and ticketing system is currently only available in English. Our dedicated advisors try their best to accommodate your preferred language. However, we can only guarantee English support. Success Plans are available globally. |
After purchasing the technical support, you can submit a technical support ticket by choosing a "Standard Support - Technical Support for customers with Standard Support service" category
More information:
To purchase one of our Success Plans, contact our sales team.