Can I switch my subscription payment plan?

• I have set up a Unity Pro, Plus, or Enterprise subscription with an annual payment plan and would like to change to monthly payments.
• I want to change my subscription from monthly payments to an annual, prepaid yearly payment plan.

1. Sign in to your Unity ID at id.unity.com.
2. Click Organizations to the left of the screen.
3. Click on the Organization with your annual plan, paid monthly subscription attached. 
   
4. Click the Manage (cog icon) to the right of your subscription (If you're unable to see your Unity subscription here, it may be housed under the Unity Dashboard instead. please click here to jump to your resolution.)
   
5. Find the Subscription progress blue bar and click the Pay for remaining period button.
   
6. Check the amount due to pay for the rest of your commitment period, and the details for your payment card. Click the Confirm button to proceed.

Note: If you receive any errors during checkout, please contact your bank directly for more information. If you continue to see errors after speaking with your bank, please contact Customer Experience. 

I clicked Complete Onboarding during purchase/ My subscription has been migrated to the Unity Dashboard

If your subscription is housed under the Unity Dashboard, please follow the steps below. Please note that the Pay for remaining period feature is unavailable for subscriptions housed within the Unity Dashboard. Instead, you can change how your current plan renews.

1. Navigate to dashboard.unity3d.com and sign in using your Unity ID credentials.
2. Using the left-hand menu, click Projects.
   
3. Using the left-hand menu, click Subscriptions.
   
4. Click on the Unity subscription you want to manage.
   
5. Click Plan management > Configure plan.
6. To change from a paid monthly subscription to a prepaid subscription with immediate effect, for example, click Prepaid yearly > Immediate Renewal.
   
7. For changes to take effect after the commitment period, or to remove seats from your plan, alter your seat count (if needed) > choose your payment plan > Automatic Renewal.
8. Check all the details of your order are correct, read the terms and conditions, and agree by checking the box > click Save configuration.
9. A box appears confirming your plan configuration is saved. Click Close to exit.

Note: If you receive any errors during checkout, please contact your bank directly for more information. If you continue to see errors after speaking with your bank, please contact Customer Experience.