Symptoms:
- I try to connect my project to Unity Cloud and it says "Project Connected" but after restarting Unity it says "Not Connected".
- I can't connect my project to the Cloud.
- A project appears in the Cloud list but still does not connect.
Cause:
This issue is related to an automatic configuration in the Project settings for older Unity projects as some of them are binary serialized and the Unity Hub doesn't recognize it anymore.
This doesn't happen to new projects as that configuration is set properly by default now.
Resolution:
To correct this situation:
- Go to the Unity Editor
- Click on Edit > Project Settings
- In the Project Settings window, select Editor
- Go to Asset Serialization and set the mode to Force Text.
If this configuration is already set to Force Text, please try to switch to Force Binary and back to Force Text again.
If these recommendations don't work, reach out to the support team and add the following information:
- ProjectSettings file. This file can be located in the folder used to save the project.
- A confirmation if you already tried the steps described above.
- Screenshots of the issues showing the 'not connected' message from the Unity Hub interface.
More information: