The Unity Cloud checkout error "Request failed with status code 404 or 400" indicates the server cannot locate the requested resource. To resolve this, clear browser cache and cookies, try a different browser, disable VPN/proxy/antivirus, and ensure billing and payment countries match. Contact Customer Experience if issues persist. ✨
Issue:
- I cannot purchase products on the Unity Cloud checkout page. I see the error message "Request failed with status code 404" or "Request failed with status code 400".
Cause:
This error generally indicates that the server cannot locate the requested resource. However, identifying a singular cause is challenging as this error can arise from multiple underlying issues.
Resolution:
You can attempt several workarounds to resolve this checkout issue:
- Clear your browser cache and cookies.
- Try a different web browser.
- Disable your Virtual Private Network (VPN), proxy settings, or local antivirus programs.
- Confirm that your billing country matches your payment method country.
Contact Customer Experience for further assistance if the checkout problem continues.