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How can I manually activate my license inside the hub?

Comments

20 comments

  • emanuel guilherme

    That didn't help, the unity hub problem says that there's a problem activating a new personal license. Yes: I am logged. Yes, I have internet conection. Yes, I refreshed

    2
  • OOOO

    Help. Unity Hub problem activation license/

    0
  • Jarvis

    Hello emanuel guilherme and OOOO,

    Thank you both for your comments. I am sorry to hear you are both experiencing some problems activating your license with the Hub.

    The comments section is not the best place to try and solve these issues, so I will create a ticket for each of you and reach out to you shortly via email.

    If there is anything else you need in the meantime, please feel free to email us at support@unity3d.com or alternatively, you can submit a ticket via this web form.

    0
  • ouz

    I've tried this and i got this error; "Unable to save license". Cant figure it out 

    5
  • Stepan Bobkov

    the same problem, unable to save license

    1
  • Michael Afework

    Exactly :(

     

    3
  • Ali Ehteshami

    Hello. this guide is for older versions of unity hub. i cant see the MANUAL ACTIVATION option in the license management section...

    -1
  • Miguel vazquez

    Same here

    0
  • Hadeshwar Hadewala

    yup same

    0
  • Jarvis

    Hello all,

    I am sorry to hear that you are all experiencing some issues activating in the Unity Hub. This is certainly not the experience that we would wish any of our users to have.

    In order to help you get this resolved, I would advise emailing us directly at support@unity3d.com or alternatively, you can submit a ticket via this web form.

    These kinds of things are solved much easier via email where we can offer detailed troubleshooting advice.

    We look forward to hearing from you soon to get this resolved!

    0
  • Mark

    None of these worked. Including the manual activation and command line activation. This is just sad.

    1
  • Yassine KLOUCH
    When I click on my project in unity hub it says My project could not be opened. Please check the logs. what should i do
    2
  • john leyba

    The frustration to make unity play nice. Mine was a mess to activate .Unity hub would reject it over and over even if it’s downloaded (the license key) also it would not request one like the guy says so that didn’t help. I had to quit and then restart the hub. To even see it take a key. Support is ok but they seem to email when a person is at work so kinda way too late bummer overall it was the signal which is weird cause it says I’m signed in and my assets load no problem but to activate a key is a somewhat a challenge cause of the net but even to play any game on WiFi takes a certain amount of download speeds I think at least 14 and yes it was the signal or maybe a unknown ip  address .Find a compatible  version, maybe relaunch the desktop finder 

    0
  • Yassine KLOUCH

    so what is the solution????😐😕🤔

    1
  • Lost Sun

    yes! What is the solution?

     

     

    0
  • john leyba

    I put the license key and then quit the hub and restarted it and it had the key in it

    0
  • Lost Sun

    But HOW to put?

    0
  • john leyba

    Even with the key downloaded It didn’t work. none of them did.( it should take the key in preference/license/Add/Activate with serial number ) in the hub I put the key in and quit the hub and restarted it and I checked to add the key and it added it, might have to try once or twice 

    0
  • Jarvis

    Hello all,

    Thank you for your comments regarding license activations. I am sorry to hear that you are having some issues getting up and running.

    The best thing to do in this scenario is to reach out to our Customer Experience Team directly, so that we can help you to troubleshoot your activation issues directly. Unfortunately it can be tricky to advise on these things in the comments section, as I am sure you can understand.

    Please email us at support@unity3d.com or alternatively, submit a ticket via this web form.

    I hope this helps!

    0
  • Lost Sun

    I found a solution.
    I reinstalled the system (windows).
    The problem was that I was working in this system with a ENTERPRISE account. Then I removed Unity HUB and tried to sign up for a FREE account. Apparently some tails remained in the registry. In short, I had to completely remove the system and reinstall everything again. Then and only then does everything work.

    0

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