Issue:
- I can't purchase products on Unity Cloud checkout page with the error message 'Sorry, An error occurred: Request failed with status code 404 or 400'.
Cause:
This error generally indicates that the server cannot locate the requested resource. However, identifying a singular cause is challenging as this error can arise from multiple underlying issues.
Resolution:
Given the multifaceted nature of this error, you can attempt the following workarounds to resolve the issue:
- Clear Browser Cache and Cookies
- Try a Different Browser
- Disable VPNs, Proxies, and Antivirus Programs
- Ensure Matching Billing and Payment Method Countries
Should the problem persist, it is advisable to contact Unity’s Customer Experience for further assistance.