Deleting your Unity account permanently removes access to all Unity services, purchases, and data, without canceling ongoing subscriptions. Users must export their work and cancel subscriptions before deletion. Account deletion is done via Account Settings on cloud.unity.com, with ownership transfer required for organizations. Deletion requests are processed immediately or manually within 30 days if purchases are pending. Unity may retain financial records for legal compliance.
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Important Deleting your Unity account will result in the permanent loss of access to all your Unity purchases and services. This action is irreversible and does not cancel any ongoing subscriptions. |
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You can request to delete your account from the Account Settings section at cloud.unity.com
Navigate to https://cloud.unity.com/account/account-settings and sign in using your Unity credentials if prompted.
Scroll down the page to the Unity account heading, and select the red Delete account button.
- Please pay attention to the "Affected Organizations" section. To prevent your organization from being deleted, you must transfer Primary Ownership or add a new Owner. Alternatively, if you don't need to transfer ownership and want the organization deleted, please remove the other owners from the organization before proceeding with your account deletion.
If you still want to continue, check both boxes under the Acknowledgment heading > select the red Delete account button.
Select your reason for deletion from the provided list, or provide your own reason.
Select Confirm and delete.
This immediately deletes your account and marks all of your information for deletion.
If you have any open or recent purchases on your account, your account deletion may not be immediately processed. Instead, a dialogue box will appear for you to refer this to our DPO team with an option to include a message which is sent to dpo@unity3d.com
This team manually processes your deletion within 30 days unless there are any problems that arise with your request. Should any problem arise, your request is forwarded to the Customer Experience team for further investigation.