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Important: Deleting your Unity account will result in the permanent loss of access to all your Unity purchases and services. This action is irreversible and does not cancel any ongoing subscriptions. |
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Symptoms:
- I want to permanently delete my account and remove all data Unity has for me.
- What happens if I delete my Unity account?
- Will I still be able to use the Unity Forums if I delete my Unity ID?
- Can I still use Unity Services if I delete my Unity account?
Resolution:
Deleting your Unity account means that you'll no longer have access to any Unity service, including, but not limited to; Asset Store purchases and wishlists, invoices, settings, Engine subscriptions, Unity Gaming Services subscriptions, data, projects, and Unity Forums & community sites.
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Important: Deleting your Unity account does not automatically cancel your subscriptions. Before requesting to delete your Unity ID, ensure that all Unity & Unity Gaming Services subscriptions are canceled & expired. Requesting to delete your account does not relieve you of your financial obligations. |
You can request to delete your account from the Account Settings section at cloud.unity.com
- Navigate to https://cloud.unity.com/account/account-settings and sign in using your Unity credentials if prompted.
- Scroll down the page to the Unity account heading, and select the red Delete account button.
- Read through the onscreen statement. If you still want to continue, check both boxes under the Acknowledgment heading > select the red Delete account button.
- Select your reason for deletion from the provided list, or provide your own reason.
- Select Confirm and delete.
This immediately deletes your account and marks all of your information for deletion.
If you have any open or recent purchases on your account, your account deletion may not be immediately processed. Instead, a dialogue box will appear for you to refer this to our DPO team with an option to include a message which is sent to dpo@unity3d.com
This team manually processes your deletion within 30 days unless there are any problems that arise with your request. Should any problem arise, your request is forwarded to the Customer Experience team for further investigation.