Symptoms:
- I would like to know how to create a Unity account.
- I want to use Unity. How do I start?
- I can't confirm my email.
- When I click my email confirmation link, nothing happens.
Cause:
To start using Unity software, you first need to create a Unity account. Once created, you may download and start using Unity, the Asset Store, and other related products & services.
Resolution:
To create a Unity account, please follow the below steps:
- Navigate to id.unity.com and click create one.
- Fill out all required fields:
-
- Email address (must not be associated with an existing account).
- Password.
- Username (cannot contain uncommon characters such as @!?.#()).
- Full Name.
-
- Check the I'm not a robot reCAPTCHA box, and complete it by following the on-screen instructions.
- Read Unity's Terms of Use and Privacy Policy. Tick the box to agree and proceed.
- Click Create a Unity ID. You are then redirected to a new screen where you are prompted to confirm your email address. Open the email sent to your chosen email address and click Link to confirm email.
- Click the I'm not a robot button and click verify.
More Information:
From My Account Settings, you can manage other parts of your account, such as subscriptions.
If you use Google or Facebook to sign in to the Unity Editor or website, an account is automatically created for you in our systems. If you later decide to create a Unity ID account with the same email, any purchases you made on your Facebook account will be tied to your new Unity ID account.
For more information, please check out the article How can I sign into the Unity website/ Unity Editor?
Troubleshooting:
If you are experiencing issues receiving your confirmation email, see the article Why have I not received my confirmation email? or Contact Customer Experience.
Comments
14 comments
Bt you talked about accounts, when i tried to create an account , I was successful, bt what went wrong is that when I tried to open my installed unity 3d it asked for login, when I tried to enter my email and whatever, it said that my email password is wrong, then it redirected me to a link for re-setting my password, I reset it for that matter.....when I again tried unity 3d...it again showed that the password is wrong should I use other engines instead or you have a solution?
THANKS!!
Mbaine Emmanuel
Hi Mbaine,
I can see that you have contacted our Support team regarding your issue. They have replied with some further questions, and asking for the specific email you used to create your account.
Get back to them and they will be able to help you out!
Bt you talked about accounts, when i tried to create an account , I was successful, bt what went wrong is that when I tried to open my installed unity 3d it asked for login, when I tried to enter my email and whatever, it said that my email password is wrong, then it redirected me to a link for re-setting my password, I reset it for that matter.....when I again tried unity 3d...it again showed that the password is wrong should I use other engines instead or you have a solution?
Hi Intan,
Looking on our systems, it seems that you have now successfully made an account! This was verified on 28 MAY 2017.
From what you described, it sounded as if there may have been an issue with the password provided. I am glad to see this has been rectified!
Boa tarde! Tento criar minha conta mas parece uma mensagem
Desculpe, este link não é mais válido.
Hi Rilton,
Sorry to hear you have had some issues creating an account. I cannot seem to find a listed attempt at account creation with your email address.
It would, therefore, be best if you could could contact our Customer Service team on support@unity3d.com. They will be able to help you wish your issue!
I tried setting up a unity account, but when I click the link sent to me it says that the link is no longer valid. what should I do?
Hi Jonathan,
Apologies for the problems you had creating your account! I can confirm that i have since verified your email, meaning you should now be able to login.
Please give our support team an email, if you have any further issues!
Para preencher o tax id pede o numero do id editor da unity, onde acho isso?
Hi there,
Our VAT number is DK30719913, if that is of any benefit to you.
Please let me know if I can be of any further assistance.
Hello I created an account and I know i'm typing everything correct and it still says that it is not correct. Please help
Hey Aeon,
I'm sorry that you're having difficulty with logging in.
If you could could contact our Customer Service team at support@unity3d.com, we'll be able to take a look at your issue and assist further.
Hi!
I tried to create an account , I was successful, but what went wrong is that when I tried to open my installed unity 3d it asked for login, when I tried to enter my email and password, it said that my email password is wrong.Please help.
Hello Old Leng.
Derek from Unity Customer Service here. I'm sorry to hear you're having trouble logging in. I'll do my best to assist you.
Firstly, can you please try resetting your password via the link here.
Then try again. If this does not work, please reach out to us at
support@unity3d.com
All the best.
Derek.
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